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Zendesk API

Third-party APIzendesk

REST interface to Zendesk Support tickets, users and help centre.

Provider
default
Kind
Third-party API
Category
External
Official docs
https://developer.zendesk.com/api-reference/introduction/rate-limits/
Properties · 5 set by this component
propertytypevaluesrequiredkind defaultthis component
callbackStyleenumnone | webhook | pollnonone▸ webhook
handlesMoneyboolean—nofalse▸ false
highVolumeApiAddOn · component propertyboolean—nofalseinherited
hostedPageboolean—nofalse▸ false
idempotentboolean—no—▸ false
managedboolean—nofalse▸ true
plan · component propertyenumteam | growth | professional | enterprise | enterprise-plusnoteaminherited
qpsQuotainteger—no—inherited
requestsPerMinute · component propertyinteger—no200inherited
slaPercentstring—no—inherited
Rules that apply · 0

Every rule whose selector covers this component's kind or its category. Whether a rule fires depends on the design: its properties, its edges and its groups.

No rule reads this kind yet. That is a gap, not a guarantee.
Use it in a design
nodes:
  - { id: "zendesk", component: "zendesk" }
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and 68 more → Third-party API page
Source
# yaml-language-server: $schema=../../schema/component.schema.json
# Zendesk API: REST interface to Zendesk Support tickets, users and help centre. "Rate limits":
# the Support API allows 200 requests per minute on the entry Suite Team plan, 400 on Growth and
# Professional, 700 on Enterprise and 2500 on Enterprise Plus, and the High Volume API add-on
# raises a qualifying plan to 2500. Ticket writes have no idempotency key.
schemaVersion: "1"
type: "component"
id: "zendesk"
kind: "third-party-api"
provider: "default"
docs: "https://developer.zendesk.com/api-reference/introduction/rate-limits/"
defaults:
  managed: true
  idempotent: false
  callbackStyle: "webhook"
  hostedPage: false
  handlesMoney: false
properties:
  plan:
    type: "enum"
    values: ["team", "growth", "professional", "enterprise", "enterprise-plus"]
    default: "team"
  requestsPerMinute:
    type: "integer"
    default: 200
  highVolumeApiAddOn:
    type: "boolean"
    default: false

The same page as markdown, for an agent: /catalogue/components/zendesk.md