Intercom

Hosted customer messaging and support platform whose REST API allows 10,000 calls per minute per app.

Provider
default
Category
External
Properties · 4 set by this component
propertytypevaluesrequiredkind defaultthis component
callbackStyleenumnone | webhook | pollnonone▸ webhook
callsPerMinuteQuota · component propertyinteger—no10000inherited
handlesMoneyboolean—nofalse▸ false
hostedPageboolean—nofalse▸ false
idempotentboolean—no—inherited
managedboolean—nofalse▸ true
qpsQuotainteger—no—inherited
rateLimitWindowSeconds · component propertyinteger—no10inherited
slaPercentstring—no—inherited
workspaceCallsPerMinuteQuota · component propertyinteger—no25000inherited
Rules that apply · 0

Every rule whose selector covers this component's kind or its category. Whether a rule fires depends on the design: its properties, its edges and its groups.

No rule reads this kind yet. That is a gap, not a guarantee.
Use it in a design
nodes:
  - { id: "intercom", component: "intercom" }
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and 68 more → Third-party API page
Source
# yaml-language-server: $schema=../../schema/component.schema.json
# Intercom: hosted customer messaging and support platform called through its REST API.
# "Rate Limiting | Intercom and Fin Developer Platform" states the default is 10,000 API calls per
# minute per app, with a workspace ceiling of 25,000 calls per minute across all private apps,
# enforced in 10-second windows and answered with HTTP 429 plus X-RateLimit-Limit,
# X-RateLimit-Remaining and X-RateLimit-Reset headers; the same page notes Canvas Kit webhook
# requests are excluded from that limit. The per-minute figure is kept as its own property rather
# than converted into qpsQuota, which the docs do not state. No idempotency mechanism is
# documented.
schemaVersion: "1"
type: "component"
id: "intercom"
kind: "third-party-api"
provider: "default"
docs: "https://developers.intercom.com/docs"
defaults:
  managed: true
  callbackStyle: "webhook"
  hostedPage: false
  handlesMoney: false
properties:
  callsPerMinuteQuota:
    type: "integer"
    default: 10000
  workspaceCallsPerMinuteQuota:
    type: "integer"
    default: 25000
  rateLimitWindowSeconds:
    type: "integer"
    default: 10

The same page as markdown, for an agent: /catalogue/components/intercom.md