xMatters

Hosted alerting service that walks a recipient's push, email, SMS, voice and chat devices in a configured order.

Provider: default
Kind: Notification service
Category: Messaging
Official docs: https://help.xmatters.com/ondemand/

Properties · 4 set by this component

property	type	values	required	kind default	this component
channelEmail	boolean	—	no	false	▸ true
channelPush	boolean	—	no	true	▸ true
channelSms	boolean	—	no	false	▸ true
channelVoice · component property	boolean	—	no	true	inherited
chatAppDelivery · component property	boolean	—	no	true	inherited
dedupKey · advanced	boolean	—	no	false	inherited
deviceOrdering · component property	boolean	—	no	true	inherited
failsafeDevice · component property	boolean	—	no	false	inherited
managed	boolean	—	no	false	▸ true
queuePerChannel · advanced	boolean	—	no	false	inherited
templateStore · advanced	boolean	—	no	false	inherited

Rules that apply · 0

Every rule whose selector covers this component's kind or its category. Whether a rule fires depends on the design: its properties, its edges and its groups.

No rule reads this kind yet. That is a gap, not a guarantee.

Use it in a design

nodes:
  - { id: "xmatters", component: "xmatters" }

Other Notification service products · 33

Source

1# yaml-language-server: $schema=../../schema/component.schema.json
2# xMatters: vendor-hosted (On-Demand) alerting and incident notification service. "Manage your
3# devices" and "Device management" list the device types a recipient can register: the xMatters
4# mobile app as a push device, email devices, voice phones, SMS and text devices, pagers, and
5# chat apps such as Microsoft Teams and Slack. The same pages document per-device priority
6# thresholds, contact timeframes, a failsafe flag, and a configured device order with delays
7# between devices, which is how an alert escalates across a recipient's devices.
8schemaVersion: "1"
9type: "component"
10id: "xmatters"
11kind: "notification-service"
12provider: "default"
13docs: "https://help.xmatters.com/ondemand/"
14defaults:
15  managed: true
16  channelPush: true
17  channelEmail: true
18  channelSms: true
19properties:
20  channelVoice:
21    type: "boolean"
22    default: true
23  deviceOrdering:
24    type: "boolean"
25    default: true
26  failsafeDevice:
27    type: "boolean"
28    default: false
29  chatAppDelivery:
30    type: "boolean"
31    default: true

The same page as markdown, for an agent: /catalogue/components/xmatters.md