AWS Systems Manager Incident Manager and Change Manager

aws Workflow engineaws-ssm-incident-and-change-manager

Human-approved incident response and change runbooks over SSM Automation; in maintenance since 7 November 2025.

Provider: aws
Kind: Workflow engine
Category: Compute
Official docs: https://docs.aws.amazon.com/systems-manager/latest/userguide/change-manager.html

Properties · 4 set by this component

property	type	values	required	kind default	this component
autoApprovalAllowed · component property	boolean	—	no	false	inherited
capability · component property	enum	incident-response \| change-management	no	—	inherited
changeCalendarCheck · component property	boolean	—	no	false	inherited
compensation	boolean	—	no	false	inherited
durable	boolean	—	no	true	▸ true
humanReview	boolean	—	no	false	▸ true
incidentTrigger · component property	enum	cloudwatch-alarm \| eventbridge-event \| manual	no	—	inherited
managed	boolean	—	no	false	▸ true
pattern	enum	saga \| tcc \| two-phase-commit \| dag	no	dag	▸ dag
stepsIdempotent	boolean	—	no	false	inherited

Rules that apply · 1

Every rule whose selector covers this component's kind or its category. Whether a rule fires depends on the design: its properties, its edges and its groups.

Stateful node without zone redundancyerror

stateful-node-without-zone-redundancy

A stateful compute node pinned to exactly one availability zone disappears with that zone, and its state goes with it. Nodes inside a cell are exempt, because there the cell is deliberately single-zone and redundancy comes from the other cells.

— all of these hold:
— the node's `stateless` is false
— the node sits inside exactly 1 availability-zone group
— this does not hold:
— the node sits inside at least one cell group

Use it in a design

nodes:
  - { id: "ssm-incident-and-change-manager", component: "aws-ssm-incident-and-change-manager" }

Other Workflow engine products · 44

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and 4 more → Workflow engine page

Source

1# yaml-language-server: $schema=../../schema/component.schema.json
2# Systems Manager Incident Manager and Change Manager: human-in-the-loop runbook workflows over SSM
3# Automation. Per the Change Manager guide a change request needs approvals unless the change template
4# allows auto-approval, and the Change Calendar check is an option you turn on; per the Incident Manager
5# guide incidents are opened by CloudWatch alarms or EventBridge events and engage on-call contacts.
6# Both are in maintenance: closed to new customers since 7 November 2025, existing customers unaffected.
7schemaVersion: "1"
8type: "component"
9id: "aws-ssm-incident-and-change-manager"
10kind: "workflow-engine"
11provider: "aws"
12docs: "https://docs.aws.amazon.com/systems-manager/latest/userguide/change-manager.html"
13defaults:
14  durable: true
15  pattern: "dag"
16  humanReview: true
17  managed: true
18properties:
19  capability:
20    type: "enum"
21    values: ["incident-response", "change-management"]
22  autoApprovalAllowed:
23    type: "boolean"
24    default: false
25  changeCalendarCheck:
26    type: "boolean"
27    default: false
28  incidentTrigger:
29    type: "enum"
30    values: ["cloudwatch-alarm", "eventbridge-event", "manual"]

The same page as markdown, for an agent: /catalogue/components/aws-ssm-incident-and-change-manager.md