Smart Conversation Analysis

alibabacloud AI servicealibaba-smart-conversation-analysis

Quality inspection service that analyses call, chat and work order conversations in real time or offline with rule-based or large-model engines.

Provider: alibabacloud
Kind: AI service
Category: Compute
Official docs: https://www.alibabacloud.com/product/sca

Properties · 2 set by this component

property	type	values	required	kind default	this component
analysisMode · component property	enum	real-time \| offline	no	—	inherited
auth	enum	api-key \| oauth \| iam \| none	no	—	inherited
contentFiltering	boolean	—	no	—	inherited
customerManagedKeys	boolean	—	no	—	inherited
dataResidency · advanced	enum	us \| eu \| asia \| global	no	—	inherited
dataRetentionDays	integer	—	no	—	inherited
inspectionEngine · component property	enum	rule-based \| large-model	no	—	inherited
keyStore	boolean	—	no	false	inherited
managed	boolean	—	no	false	▸ true
modality	enum	text \| vision \| speech \| multimodal \| structured \| image \| video \| audio \| embedding \| rerank	no	—	▸ multimodal
publicEndpoint	boolean	—	no	—	inherited
quotaUnitsPerMinute	integer	—	no	—	inherited
rateLimitRpm · advanced	integer	—	no	—	inherited
rateLimitTpm · advanced	integer	—	no	—	inherited
viaGateway	boolean	—	no	false	inherited

Rules that apply · 2

Every rule whose selector covers this component's kind or its category. Whether a rule fires depends on the design: its properties, its edges and its groups.

AI API key not managedwarning

ai-api-key-unmanaged

This AI vendor is reached with an API key, and nothing in the design holds or rotates that key. It ends up in environment files or code, every caller shares it, and a single leak runs up the vendor bill until someone notices. Put the key in a key-management component, or say it is held there with keyStore.

— all of these hold:
— the node's `auth` is "api-key"
— the node's `keyStore` is false
— the node has at least one incoming edge from an app-server, worker or client
— this does not hold:
— the design contains a node of kind key-management

Stateful node without zone redundancyerror

stateful-node-without-zone-redundancy

A stateful compute node pinned to exactly one availability zone disappears with that zone, and its state goes with it. Nodes inside a cell are exempt, because there the cell is deliberately single-zone and redundancy comes from the other cells.

— all of these hold:
— the node's `stateless` is false
— the node sits inside exactly 1 availability-zone group
— this does not hold:
— the node sits inside at least one cell group

Use it in a design

nodes:
  - { id: "smart-conversation-analysis", component: "alibaba-smart-conversation-analysis" }

Other AI service products · 125

and 85 more → AI service page

Source

1# yaml-language-server: $schema=../../schema/component.schema.json
2# Smart Conversation Analysis (SCA): a platform that inspects and analyses large volumes of conversation
3# recordings and text to surface risks and opportunities ("Intelligent dialogue analysis product
4# introduction"). That page states it performs text, audio and image multimodal quality inspection across
5# phone calls, instant messaging and work orders, supports real-time and offline analysis, and compares
6# large-model quality inspection with standard rule-based inspection.
7schemaVersion: "1"
8type: "component"
9id: "alibaba-smart-conversation-analysis"
10kind: "ai-service"
11provider: "alibabacloud"
12docs: "https://www.alibabacloud.com/product/sca"
13defaults:
14  managed: true
15  modality: "multimodal"
16properties:
17  analysisMode:
18    type: "enum"
19    values: ["real-time", "offline"]
20  inspectionEngine:
21    type: "enum"
22    values: ["rule-based", "large-model"]

The same page as markdown, for an agent: /catalogue/components/alibaba-smart-conversation-analysis.md